Refunds & Cancellations
Read how refunds work for customer cancellations, cancelled events, and rescheduled dates.
Current policy · Version 2026-10-21-v4. For an earlier purchase, refer to the terms linked in your confirmation email; the version accepted at checkout remains available.
Customer cancellations and no-shows
Ticket sales are final. Refunds are not available if you change your plans, cannot attend, or do not attend, except as provided below or required by applicable law. Rain or unfavorable weather does not qualify for a refund when the event proceeds.
Event cancellation
If Easy Day Events cancels the event entirely rather than rescheduling it, including cancellation required by the U.S. Navy, purchasers will receive a refund of the full amount paid for the cancelled event: the ticket price, applicable taxes, and service fees. Refunds will be returned to the original payment method. Payment-provider and bank processing times may vary.
Rescheduled events — 10-day refund window
If the event is rescheduled, existing tickets remain valid for the replacement date. If you purchased your ticket before the rescheduling announcement and cannot attend the new date, you may cancel your unused ticket and request a refund within 10 calendar days after Easy Day Events emails ticket holders notice of the new date. The window starts with that email notification, not with an earlier notice that the event is merely postponed. Eligible refunds include the ticket price and the applicable taxes and service fees paid for the refunded tickets, returned to the original payment method. Once the 10-day window expires, tickets remain valid for the new date and refunds for inability to attend are no longer available, except as required by law. Tickets already used for admission are not eligible for a rescheduling refund.
How to request a refund
For a rescheduled event, email tickets@ezdayevents.com within the 10-calendar-day window using the email address associated with your order. Include your order number and identify the tickets you want to cancel. Contact the same address with questions about cancellation refunds. Nothing in this policy limits refund rights or other protections that cannot lawfully be excluded.
Contact us about a refund
Email us from the address used at checkout. Include your order number, event name, and the tickets you want to cancel. Requests are reviewed by the event team under the applicable policy.
Email tickets@ezdayevents.com